Shipping & Returns
If a product is in stock, Vanguard will aim to deliver the product(s) within 3 working days. If the value of the order is under £20, then there will be a £5 delivery fee. If over £20, there will be no delivery fee,
If the product is out of stock in full (or part) you will be notified and given the choice of actions before we take any payment
Deliveries are made through a third party logistics specialist who has the ability to track orders and provide proof of delivery, so if you don't receive your products within three days of the confirmation, please contact us. We will then be able to establish where your purchase is and help resolve any issues.
In the event you choose to return your product we operate a 28 day guarantee where you can return your product for a refund/replacement. Simply contact us for instructions on how to return the product. On receipt and inspection of the product we will be able to process any refund
- Email: firstname.lastname@example.org
- Telephone: 01202 651281