Shipping & Returns
If a product is in stock, Vanguard will aim to deliver the product(s) within 3 working days. On lower value orders, or deliveries outside of the UK, a shipping fee may apply. This wilI be highlighted when placing your order.
If the product is out of stock in full (or part) we will contact you direct to discuss the options before we take any payment.
Deliveries are made through a third party logistics specialist who has the ability to track orders and provide proof of delivery, so if you don't receive your products within three days of the confirmation, please contact us. We will then be able to establish where your purchase is and help resolve any issues.
In the event you choose to return your product we operate a 28 day guarantee where you can return your product for a refund/replacement. Simply contact us for instructions on how to return the product. On receipt and inspection of the product we will aim to process any refund within 14 days
- Email: email@example.com
- Telephone: 01202 651281